Meet Greet Assist

Nairobi Jomo kenyatta Airport

Meet Greet Assist

-JKIA Fast Track VIP Meet  Assist

Skip long lines no queuing ,arrival Meet and assist with  Fast track VIP service formalities through port-health  Immigration & visa acquisition, and passport control.  

– Assist Baggage claim collection and lost luggage assistance if need be.
-Proceed to Customs clearance
Safely hand over passenger to the waiting person outside arrivals terminal.
-Wheel chair access available on prior request

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Flight Transit and Transfers
Meet Greet Assist

Flight transit and flight transfers meet greet assist facilitation.

-Meet  passenger at arrival terminal and fast-track through all airport connection formalities.

-Assist to the transfer desk,print boarding pass transfer luggage.

-Escort to boarding gate

-On request, our agent may escort you to the airline lounges and assist with duty free shopping at no extra cost.

-Wheel chair access available on prior request

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Meet Greet Assist

-Departure JKIA Fast Track VIP Meet assist service

-Meet passenger outside departure terminal,at the parking drop off zone.

-Porter assistance ,collect bags and proceed to terminal check in.

-Guide through security and expedite through all check in formalities, escort till immigration

-Lounge access,duty free shopping available on request.Finally Escort to departure gate.

-Wheel chair access available on prior request

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Meet Greet assist Package
Private transport to Nairobi hotels
From US$50

– Arrival Meet and assist service with private Hotel/Home transport Taxi Cab service at Nairobi airport

Arrival Meet and assist services ,meet passenger inside arrival terminal, fast track through all airport arrival formalities.

-Upon exiting terminal escort to express private clean new air conditioned minivan to hotels within Nairobi Central business District and environs.

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Chartered Flight Facilitation Meet Assist at JKIA Airport

-Private Chartered Flights Facilitation available for Passengers arriving through private charter

-Our team will meet the passenger air side on arrival, welcome passenger.
-Ensure passengers and luggage is transferred from private charter to the awaiting air-side vehicle.

-Fast track facilitation through all aiport formalities on arrival departure and transit  for private aircarft

2 Key Baggage Services
From 20US$

Two main key convenient passenger baggage Services available at Nairobi Airport

(A) Book a professional luggage porter

(B) Short and Long  Term Luggage Storage

Last Minute and real time bookings accepted via whats app

star rating  We booked arrival meet and greet services as we were arriving in Nairobi quite late and wanted to be on our way to the hotel as quickly as possible. Upon... read more

Shaz Q
October 25, 2022

star rating  I would like to strongly recommend Umbato Safaris for their excellent and efficient departure meet-and-assist service.

Everything went smoothly and very efficiently; it took a total of around... read more

October 4, 2022

star rating  The representative was professional and kind. The service was really helpful. Was greatly appreciated. Thank you. Will definitely use them again.

September 27, 2022

star rating  This was my first time doing an airport meet and greet and it was so worth it. I arranged for pick up and departure. For pick up I was out... read more

September 25, 2022

star rating  received extremely good service from the gentlemen at the airport! Keep the good work up and see you soon!

September 8, 2022

star rating  Wow, what a great experience. We had a long layover in Nairobi so we booked a day tour with these folks. They gave us first class service all the way.... read more

July 19, 2022

star rating  I had used the service to meet a minor in the arrival of JKIA Nairobi.
They were very responsible, and responsive.
I had received the agreed on service... read more

June 28, 2022

star rating  Umbato Safari provides exemplary service with fantastic attention to detail. I regularly request for their services due to their very good customer service.

June 25, 2022

star rating  Excellent customer service. I used their airport arrival service and they did exactly as promised. Out in 15 minutes with support at all stages.

June 7, 2022

star rating  The expedited airport clearance and the professionalism of the staff. Thank you so much!! I will definitely refer friends and family. You make travelling so easy!

June 4, 2022

star rating  Excellent experience. They facilitated our arrival and transfer for our family group of four exactly as thy said they would.

Todd R
May 30, 2022

star rating  We travelled to Nairobi on 7th April 2022, a family of 5 with three young children (11,8,5 years old). Meet and greet met us as we firm armed the plane.... read more

janice O
April 18, 2022

star rating  Excellent experience from Mark and Team , highly recommend - very proffesional from start to finish of meet and greet

March 31, 2022

star rating  Fantastic experience and excellent communication from Mark about the coordination and arrivals. Fast and reliable service.

March 22, 2022

star rating  The team was very efficient and made the experience seamless both during departure and arrival. I would recommend them for sure

Nadia S
March 11, 2022

star rating  Mark and his team were amazing! I arrived with a lot of luggage. I was helped from arrival before immigration right through to arranging transport to my... read more

February 28, 2022

Frequently Asked Questions

Passengers booking our services are required to send a picture to our booking managers which our office staff will use to identify you on arrival and transit at Nairobi airport. On departure, passenger will dial our office number and meet the office staff at the parking across departure terminals

Cancellations are not charged and are 100% refundable.Please communicate this at-least 12hours prior.

Note:Refund amount will be less transaction charges

Yes our services are ideal for all passengers, those with special needs such as elderly and senior citizens passengers, Minors Traveling alone,expectant mothers,Passengers with reduced Mobility,traveling with Infants and Toddlers.

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We also arrange for private transport service with comfortable minivans ,at tan affordable rate. Service is safe,reliable and operates 24/7 even in curfew hours.

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yes we can assist acquire local sim card on arrival

Airport lounges are accessible only to passengers on arrival and transit.
We can guide you access the lounge nearest your boarding gate read more

At the moment there is no medical facility at JKIA Nairobi airport that one can get tested for corona. Due to this, all passengers arrival are required to have a valid covid 19-test as part of kenya entry requirements covid … read more

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