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Arrival-Departure-Transit

Meet Greet Assist

Nairobi Jomo kenyatta Airport

Arrival
Meet Greet Assist
US$30

-JKIA Fast Track VIP Meet Assist

–Skip long lines no queuing ,arrival Meet and assist with Fast track VIP service formalities through port-health Immigration & visa acquisition, and passport control.

– Assist Baggage claim collection and lost luggage assistance if need be.
-Proceed to Customs clearance
Safely hand over passenger to the waiting person outside arrivals terminal.
-Wheel chair access available on prior request

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Flight Transit and Transfers
Meet Greet Assist
US$30

Flight transit and flight transfers meet greet assist facilitation.

-Meet passenger at arrival terminal and fast-track through all airport connection formalities.

-Assist to the transfer desk,print boarding pass transfer luggage.

-Escort to boarding gate

-On request, our agent may escort you to the airline lounges and assist with duty free shopping at no extra cost.

-Wheel chair access available on prior request

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Departure
Meet Greet Assist
US$30

-Departure Meet greet assist service

-Meet passenger outside departure terminal,at the parking drop off zone.

-Porter assistance ,collect bags and proceed to terminal check in.

-Guide through security and expedite through all check in formalities, escort till immigration

-Lounge access,duty free shopping available on request.Finally Escort to departure gate.

-Wheel chair access available on prior request

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Meet Greet assist Package
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Private transport to Nairobi hotels
From US$50

– Arrival Meet and assist service with private Hotel/Home transport Taxi Cab service at Nairobi airport

Arrival Meet and assist services ,meet passenger inside arrival terminal, fast track through all airport arrival formalities.

-Upon exiting terminal escort to express private clean new air conditioned minivan to hotels within Nairobi Central business District and environs.

Write to us for a quote

3 Key Baggage Services
From 10US$

3 Main Convenient passenger baggage Services available at Nairobi Airport

(A) Book a professional luggage porter

(B) Short Term Luggage Storage

Nairobi Airport Private Taxi Cab
JKIA to Hotel/Home
From 20US$

-Nairobi Airport Taxi Cab service at JKIA Airport operates 24/7

-Book a safe clean new minivan taxi cab to drop you home /to hotel. Cab operates past curfew hours

-Our office rep will await you with a sign printed your name outside respective arrival terminal

-Flights are tracked real time,no charges for flight delays

-Write to us for a quote

Last Minute and real time bookings accepted via whats app

EXCELLENT

13 reviews on

Diana M

March 22, 2021.

Excellent service A big thank you to Mark and his colleague for the excellent professional and friendly service. He met my baby and myself upon disembarking from the transfer bus and led us through immigration, customs, luggage collection up until our car in no time. I will most certainly be using his services for our future travels and would highly recommend the company.

Randall Ball

February 26, 2021.

Outstanding Service I want to personally thank Mark for the excellent service he provided for my clients and myself when we landed at Jomo Kenyatta airport. He was waiting for us immediately when we deplaned even with our plane being delayed for over an hour. He and his assistant guided us through immigration and customs flawlessly. They collected our bags for us, showed us the ATMs in the airport so we could get cash, and then loaded our bags into our transport and off to the hotel. I can say that as a tour leader, his service was invaluable for setting the tone of the trip, having his team guide us through every step at the airport after such a lengthy and tiresome flight was a godsend. One less thing I had to worry about for my clients at the start of their safari especially with all the COVID protocols and paperwork. They couldn’t stop talking about how nice that was and were even talking about strangers in line were asking them how we were able to move through the line so efficiently. I can highly recommend Mark and his team and will definitely be using his services in the future! If you are visiting Kenya or a tour leader with clients, use Mark and his team! Asante! Randall Ball Photography and Tours

Nathanael S

February 10, 2021.

Wonderful concierge service. As soon as we got off of the terminal bus Ruth and Mark were there. They helped us make it quickly and safely through immigration, baggage, and customs. They were a huge help collecting and moving our baggage and delivering us too our friend. I would highly recommend this service and specifically Ruth and Mark. Very professional.

Nox

December 4, 2020.

The best service Best service ever. I highly recommend them I did not have anything to worry about. Mark communicates very, very well

Roam605044

November 16, 2020.

My transit through Nairobi Was very pleasantly surprised,going in with doubts I was blown away with the professionalism and care I was given . I was received and all my luggage collected and kept safely for my next flight , even checked in the next day and the rates are very very affordable . I totally recommend these services. Thank you guys .

Debajyoti B

November 2, 2020.

Excellent Service - best in class Mark is an excellent individual. He escorted us throughout the process right from deboarding till delivery to our hotel. The flight was early but so was mark, and we can definitely recommend the service. He further helped us during our visit for sim cards and other national services. Do not hesitate to book.

TobyZurich

October 24, 2020.

Business Excellent Meet & Greet service. Mark is very reliable and responsive via WhatsApp. The fast track service upon arrival was very smooth and efficient at a great price.

Rowdy_Rodde

October 15, 2020.

BEST GREET & MEETS in Town Best service in town for greet anf meets at Nairobi Airports, we use their service since more than a year and we always had great experience ! Mark is always waiting for us or our visitors and assist with visa documents already filled so no waste of time. They can also arrange transport and their prices are extremelly fair. Try them you wont be desapointed 😉

Kevin Murgor

November 12, 2019.

Corporate Business Support I am writing recommending Umbato Safaris on matters corporate for airport transfers for guests arriving from different destinations on behalf of M-KOPA Solar and also various company field excursions within Nairobi and other parts across the country. For close to 5 years, Umbato Safaris have been an integral partner to meeting our transport needs by providing efficient and commendable transport services. We have fount the company staff to be very professional in dispensing services and therefor we have no reservations on recommending them. The drivers are also very friendly 🙂

Frequently Asked Questions

How will i identify the Office represenative meeting me on arrival,transit and departure?

Passengers booking our services are required to send a picture to our booking managers which our office staff will use to identify you on arrival and transit at Nairobi airport. On departure, passenger will dial our office number and meet the office staff at the parking across departure terminals

What is your cancellation policy?

Cancellations are not charged and are 100% refundable.Please communicate this at-least 12hours prior.

Note:Refund amount will be less transaction charges

Do you cater for passenegers with special needs?

Yes our services are ideal for all passengers, those with special needs such as elderly and senior citizens passengers, Minors Traveling alone,expectant mothers,Passengers with reduced Mobility,traveling with Infants and Toddlers.

How do I arrange for taxi transport service past curfew hours in Nairobi Airport

We also arrange for private transport service with comfortable minivans ,at tan affordable rate. Service is safe,reliable and operates 24/7 even in curfew hours.

Write to us through email

can i get a local sim card on arrival?

yes we can assist acquire local sim card on arrival

Can i acess airport lounges?

Airport lounges are accessible only to passengers on arrival and transit.

We can guide you access the lounge nearest your boarding gate read more

Is Corona Covid-19 testing available at JKIA Airport?

At the moment there is no medical facility at JKIA Nairobi airport that one can get tested for corona. Due to this, all passengers arrival are required to have a valid covid 19-test as part of kenya entry requirements covid … read more

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