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Arrival-Departure-Transit
Meet Greet Assist
Nairobi Jomo kenyatta Airport
Arrival
Meet Greet Assist
US$30
-JKIA Fast Track VIP Meet Assist
–Skip long lines no queuing ,arrival Meet and assist with Fast track VIP service formalities through port-health Immigration & visa acquisition, and passport control.
– Assist Baggage claim collection and lost luggage assistance if need be.
-Proceed to Customs clearance
Safely hand over passenger to the waiting person outside arrivals terminal.
-Wheel chair access available on prior request
Flight Transit and Transfers
Meet Greet Assist
US$30
Flight transit and flight transfers meet greet assist facilitation.
-Meet passenger at arrival terminal and fast-track through all airport connection formalities.
-Assist to the transfer desk,print boarding pass transfer luggage.
-Escort to boarding gate
-On request, our agent may escort you to the airline lounges and assist with duty free shopping at no extra cost.
-Wheel chair access available on prior request
Departure
Meet Greet Assist
US$30
-Departure JKIA Fast Track VIP Meet assist service
-Meet passenger outside departure terminal,at the parking drop off zone.
-Porter assistance ,collect bags and proceed to terminal check in.
-Guide through security and expedite through all check in formalities, escort till immigration
-Lounge access,duty free shopping available on request.Finally Escort to departure gate.
-Wheel chair access available on prior request
VVIP VIP
Premium Services
- Arrival, Departure or Transit meet greet assist
- VVIP VIP end to end facilitation package
- Luxury Cars for transportation
- Write to us for a customized itinerary
Meet Greet assist Package
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Private transport to Nairobi hotels
From US$50
– Arrival Meet and assist service with private Hotel/Home transport Taxi Cab service at Nairobi airport
Arrival Meet and assist services ,meet passenger inside arrival terminal, fast track through all airport arrival formalities.
-Upon exiting terminal escort to express private clean new air conditioned minivan to hotels within Nairobi Central business District and environs.
Write to us for a quote
Chartered Flight Facilitation Meet Assist at JKIA Airport
-Private Chartered Flights Facilitation available for Passengers arriving through private charter
-Our team will meet the passenger air side on arrival, welcome passenger.
-Ensure passengers and luggage is transferred from private charter to the awaiting air-side vehicle.
-Fast track facilitation through all aiport formalities on arrival departure and transit for private aircarft
2 Key Baggage Services
From 10US$
3 Main Convenient passenger baggage Services available at Nairobi Airport
(A) Book a professional luggage porter
(B) Short Term Luggage Storage
Hire a Car with Driver
- Affordable Car hire rates
- Comfortable clean minivan
- Service available for Nairobi and environs
- Write to us for a quote
Nairobi Airport Private Taxi Cab
JKIA to Hotel/Home
From 20US$
-Nairobi Airport Taxi Cab service at JKIA Airport operates 24/7
-Book a safe clean new minivan taxi cab to drop you home /to hotel. Cab operates past curfew hours
-Our office rep will await you with a sign printed your name outside respective arrival terminal
-Flights are tracked real time,no charges for flight delays
-View our affordable rates
Last Minute and real time bookings accepted via whats app
We travelled to Nairobi on 7th April 2022, a family of 5 with three young children (11,8,5 years old). Meet and greet met us as we firm armed the plane.... read more Having someone help us to navigate immigration and health control was invaluable. The queue for regular passport control was very long. With meet and greet we were able to access a much shorter queue which was a godsend with three tired kids at 10.30pm at night. I would highly recommend using this service. I will certainly be using them the next time I fly to Nairobi.

April 18, 2022
Excellent experience from Mark and Team , highly recommend - very proffesional from start to finish of meet and greet

March 31, 2022
Mark and his team were amazing! I arrived with a lot of luggage. I was helped from arrival before immigration right through to arranging transport to my... read more home. Highly recommend for anyone arriving who needs that extra help. The service is efficient with easy booking and continued contact via WhatsApp. The price is reasonable. Good value for money.. will definitely use again l.
Thank you so much!

February 28, 2022
Mark and his team were exceptional. They met my wife and 3 year old child at the drop of point in JKIA. They assisted with all bags and helped with... read more the immigration right through to the departure gate. I would highly recommend them.

February 18, 2022
Our greeter was kind and professional. Moved quickly from plane to our waiting car as a result of their help. Kids learned some Swahili along the way! ... read more Highly recommend for quicker arrivals.

February 13, 2022
When arriving in Nairobi I realized that entering the Airport was linked to taking a bath in a large crowd. A thing I wanted to avoid under the given pandemic... read more situation. I had been to NBO before and knew it could be very difficult to go airside. A quick research left me with Umbato Safaris and their "fast-track service" for $30. In short if you want to safe time and stress the $30 are well invested.
Contact was easily established and only a couple of minutes later I knew what I needed to, a same day service request had not been a problem. Mark gave me the required instructions and the chapter was closed for then.
After having arrived at NBO Parking the Taxi driver called the office and Mercy arrived a few minutes later to pick me up.
From there all went totally swift. Mercy knew where to go, and expedited every single required step. She explained me what she was doing and what was to come next. She knew the airport like the back of her hand and happily shared her knowledge with me.
All in all we went airside like a hot knife through butter. There Mercy left me at the cozy Simba Lounge where I waited for boarding to begin.
Thanks to a great service I had plenty of time left to prepare for a long flight home.

January 24, 2022
Excellent and timely service! We used it several times during our recent stay. We booked via WhatsApp and paid easily via PayPal. The car was clean and spacious enough for... read more our big bags and our driver was always on time and kind. Totally recommended!

January 13, 2022
Fantastic service! Lucy and her team guided us swiftly through the chaos of Nairobi airport and took us all the way to the gate, a huge help, particularly with two... read more small children. Highly recommended!

January 11, 2022
Frequently Asked Questions
Passengers booking our services are required to send a picture to our booking managers which our office staff will use to identify you on arrival and transit at Nairobi airport. On departure, passenger will dial our office number and meet the office staff at the parking across departure terminals
Cancellations are not charged and are 100% refundable.Please communicate this at-least 12hours prior.
Note:Refund amount will be less transaction charges
Yes our services are ideal for all passengers, those with special needs such as elderly and senior citizens passengers, Minors Traveling alone,expectant mothers,Passengers with reduced Mobility,traveling with Infants and Toddlers.
We also arrange for private transport service with comfortable minivans ,at tan affordable rate. Service is safe,reliable and operates 24/7 even in curfew hours.
Write to us through email
yes we can assist acquire local sim card on arrival
At the moment there is no medical facility at JKIA Nairobi airport that one can get tested for corona. Due to this, all passengers arrival are required to have a valid covid 19-test as part of kenya entry requirements covid … read more
- What is Arrival Meet greet and assist airport service?
is VIP VVIP Premium Exclusive Meet and Assit facilitation at Nairobi airport available?
Departure facilitation Meet & Assist JKIA Nairobi possible?
Transit, flight transfers and tight connections JKIA airport assistance
Assistance for passengers with Special Needs at Nairobi Airport
Private facilitation for large Tour groups
VIP Special Business class assistance on arrival
is Wheelchair access available at Nairobi JKIA airport?
Where can i get a local simcard on arrival at JKIA nairobi airport?
Private charter facilitation Nairobi airport JKIA faciliation
E-visa,visa on arrival service facilitation
Lounges access available at JKIA airport Nairobi
COVID-19 protocols nairobi airport
Lost luggage retrieval Nairobi JKIA airport